Customer rating
4.9 / 5 based on 1028 ratings (655 written reviews)
Recent reviews
Alicia was very courteous and helpful. There is a recall on my BMW. Alicia transferred me to the service representative in order to schedule the appointment for the recall. She made the process easy to complete.
— Lawrence R. ,
My experience was great, Alicia explained everything to me that was going to be done with my vehicle, everything went smooth
— Erik S. ,
Perfect, as always
— Walter G. ,
Very good
— Jason T. ,
Perfect
— Steven Y. ,
Alicia is the absolute best! She has been with me for all my needs throughout my long history with Wyoming Valley BMW. Always friendly, welcoming and smiling. Such an asset to our local BMW team
— Polly S. ,
Alicia is very good at her job and had everything set up with a loaner car ready for me. She also had my car fixed by the end of the day. Thank you!
— Richard W. ,
Great!! She provided information and feedback and made sure my vehicle was done in the anticipated time. She is a real asset to operations!
— Earl L. ,
She is knowledgeable, accommodating, and patient. She represents your dealership in a personal and professional manner
— David A. ,
Great! She helped me out a lot...as she always does. She always smiles and makes sure I understand the service to be performed on my car. Thanks!
— David M. ,